Robotic Process Automation

Free employees to focus on higher-value work by automating repetitive human tasks

What is Robotic Process Automation?

Robotic process automation (RPA) is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations and maintenance of records and transactions.

Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps, makes zero mistakes and costs a lot less than an employee.

How is RPA different from other enterprise automation tools?

In contrast to other, traditional IT solutions, RPA allows organizations to automate at a fraction of cost and time previously encountered. RPA is also non-intrusive in nature and leverages the existing infrastructure without causing disruption to underlying systems, which would be difficult and costly to replace.

With RPA, cost efficiency and compliance are no longer an operating cost but a byproduct of the automation.
  • Fast benefit realization
  • Minimal upfront investment
  • No disruption to underlying systems
  • Led by the business, with support from IT
  • Highly scalable, adapts to changing business environment

How does Robotic Process Automation work?